Privacy Policy

Introduction

City Life International Church ("CLIC", "we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and share information about you when you visit our website, attend our events, or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. City Life International Church is the data controller for the purposes of this policy.

Data Controller: City Life International Church

Address: 1 South Parade Shalesmoor, Sheffield, S3 8SS

Email: admin1@citylifecc.com

Phone: 0114 272 8243

Information We Collect

We may collect and process the following categories of personal data:

Contact & Identity Information

Name, email address, phone number, and postal address — collected when you submit a contact form, sign up for events, or get in touch with us directly.

Member Account Data

Name, email address, password (hashed), course progress, lesson attendance, and communication preferences — collected when you register as a member or enrol on a course.

Financial & Gift Aid Information

Name, address, and Gift Aid declaration status — collected when you make a donation and opt in to Gift Aid as required by HMRC.

Course Enrolment Data

Course choices, enrolment status, quiz results, and certificates — collected as part of your participation in our online Bible school and course programmes.

Technical & Usage Data

IP address, browser type, pages visited, and session information — collected automatically when you visit our website via cookies and server logs.

How We Use Your Information

We use your personal data for the following purposes and legal bases:

Purpose	Legal Basis
Responding to contact form enquiries and prayer requests	Legitimate interests
Managing member accounts and course enrolments	Contract / Consent
Processing Gift Aid declarations and sending to HMRC	Legal obligation
Sending event information and church communications	Consent
Sending course access codes and session materials	Contract
Improving our website and services	Legitimate interests
Safeguarding and protection of children	Legal obligation / Vital interests

How We Share Your Information

We do not sell, rent, or trade your personal data. We may share it only in the following limited circumstances:

Service providers who assist us in operating our website and delivering services (e.g. email delivery, cloud hosting) — bound by data processing agreements.
HMRC, where you have completed a Gift Aid declaration, as required by law.
Assemblies of God (AoG) UK head office, where required under our affiliation obligations (e.g. safeguarding referrals).
Statutory authorities such as Social Services or the Police, where we have a legal obligation or where there is a risk to life.
No personal data is transferred outside the UK without appropriate safeguards in place.

How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose it was collected or as required by law.

Contact form enquiries — up to 2 years from last contact.
Member accounts — for the duration of your membership plus 1 year after closure.
Course records and certificates — up to 5 years.
Gift Aid records — 6 years as required by HMRC.
Safeguarding records — retained in line with statutory guidance, typically until a child's 25th birthday or for a minimum of 10 years.

Your Rights

Under UK GDPR you have the following rights in relation to your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your data in certain circumstances.

Right to Restriction

Ask us to limit how we use your data.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent

Where processing is based on consent, withdraw it at any time.

Right to Complain

Lodge a complaint with the ICO at ico.org.uk or call 0303 123 1113.

To exercise any of these rights, please contact us at admin1@citylifecc.com. We will respond within one month.

Security & Cookies

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption and access to personal data is restricted to authorised staff only.

Our website uses cookies. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect when it was last revised. We encourage you to review this policy periodically.